Effective Date: January 01, 2026
These B2B Guidelines define the operational framework, financial terms, and responsibilities applicable to all business-to-business (B2B) clients of Kolkata 2 Dhaka. By engaging with us for B2B procurement and import services, clients agree to comply fully with the terms outlined below.
1. Business Model & Scope of Service
- Kolkata 2 Dhaka does not maintain stock.
- We purchase and import goods strictly on behalf of our B2B clients, based on confirmed requests and payments.
- All procurement activities are client-driven and order-specific.
2. Vendor Selection & Responsibility
- We do not provide or disclose vendor details.
- B2B clients are responsible for selecting, verifying, and negotiating with their own vendors.
- While we may assist in coordination or communication if requested, we do not take any liability for vendor actions, commitments, quality, delays, or disputes.
3. Advance Payment Requirement
- Full payment equivalent to the BDT costing must be paid before:
- Any vendor payment request, and
- Any procurement or purchase activity is initiated.
- No vendor payment will be processed without full advance settlement.
4. Shipping Cost & Customs Clearance
- After goods arrive at our Kolkata warehouse, the international shipping cost will be calculated.
- This shipping cost:
- Must be paid immediately, and
- Must be cleared before customs clearance.
- Goods will not enter customs processing until shipping dues are fully settled.
5. Outstanding Dues, Penalties & Order Disposal
If any shipping cost or outstanding amount remains unpaid:
5.1. After 3 Days of Customs Clearance
- A 2% charge will be applied on the outstanding due amount.
5.2. After 7 Days from 2% Charge Application
- An additional 5% penalty will be imposed on the total (due + 2% charge).
5.3. Subsequent Delays
- A 5% penalty will continue to apply after every additional 7-day period on the updated outstanding amount.
5.4. After 30 Days
- Kolkata 2 Dhaka reserves the right to:
- Discard or liquidate the order, and
- Recover costs by selling the goods, without any refund or claim from the client.
6. GST Billing & Compliance
- GST-compliant billing is mandatory for all B2B transactions.
- If a vendor fails to provide valid GST documentation, an additional GST charge of minimum 5% will be applied on the payment amount.
- This charge will be borne entirely by the client.
7. Unpaid Vendor Items & Conditional Shipping
- Items not paid by Kolkata 2 Dhaka on behalf of the client will not be shipped.
- In exceptional cases, if we agree to ship such items:
- Valid payment proof must be submitted, and
- An additional GST charge of minimum 5% will apply.
Approval of such exceptions is entirely at our discretion.
8. Commitment & Professional Conduct
- Commitment is fundamental in B2B business.
- Clients are expected to:
- Honor payment timelines
- Maintain clear and professional communication
- Respect operational constraints of cross-border trade
Failure to uphold commitments may result in service refusal, order cancellation, or termination of future business engagement.
9. Final Authority
All operational, financial, and compliance-related decisions under these B2B Guidelines are made at the sole discretion of Kolkata 2 Dhaka and shall be final and binding.
10. Contact for B2B Support
For B2B-related inquiries:
Kolkata 2 Dhaka
📧 Email: hello@kolkata2dhaka.com
📞 WhatsApp: +91 62894 24865
🌐 Website: https://kolkata2dhaka.com
